Returns & Refunds
Party Spin | Party Mill wants you to be happy with your purchase and offers this simple return policy. Any new item may be returned to us for a refund within 30 days.
Please note that original shipping is non-refundable and the buyer bears the cost of return shipping unless the error is on the part of Party Spin | Party Mill. An RMA number is not required for returns (please contact us for instructions). In the unlikely event that the shipper has damaged the item, Party Spin | Party Mill will promptly send out a replacement order. Any used, opened, or made-to-order (customized or personalized) items are non-refundable.
Your refund will be processed within 5 business days of receipt of your return.
To exchange an item, simply return the item to us for a full refund. Then place a new order for the items you need.